Terms of service

Terms of Service

Last updated: August 24, 2026

Welcome to Sunshine Shore & Co. These Terms of Service govern your use of our website and your purchase of products through our online store. By accessing our website or placing an order, you agree to these terms.

1. About Our Store

Sunshine Shore & Co. offers custom, personalized, and other products for purchase through our online store. We reserve the right to update product offerings, pricing, descriptions, and availability at any time.

2. Product Information

We make every effort to ensure that product descriptions, photographs, colors, sizing information, and other details are accurate.

However, colors may appear slightly different depending on your device or screen settings. Because many of our products are custom-made, minor variations may occur between products.

3. Custom Orders

Customers are responsible for providing accurate information when placing custom or personalized orders, including names, spelling, sizes, colors, designs, and other requested details.

Please carefully review your order before submitting it.

Once a custom order has entered production, changes or cancellations may not be possible.

Sunshine Shore & Co. is not responsible for errors resulting from incorrect information provided by the customer.

4. Pricing & Payment

All prices are listed in U.S. dollars unless otherwise stated.

Prices and promotions are subject to change without notice. We reserve the right to correct pricing errors and to cancel an order if a significant pricing or listing error occurs.

Payment must be successfully processed before an order can be fulfilled.

5. Order Acceptance

Placing an order does not guarantee that the order will be accepted.

We reserve the right to refuse or cancel an order for reasons including, but not limited to:

Product availability
Pricing or listing errors
Suspected fraudulent activity
Incorrect customer or payment information
Other circumstances that prevent us from fulfilling the order

If we cancel an order after payment has been processed, we will issue an appropriate refund.

6. Shipping & Delivery

We will make reasonable efforts to process and ship orders within the timeframe stated on the product page or during checkout.

Shipping and delivery times are estimates and are not guaranteed unless specifically stated otherwise.

Once an order has been transferred to the shipping carrier, delays caused by the carrier, weather, holidays, or other circumstances outside our control may occur.

Customers are responsible for providing an accurate shipping address at checkout.

7. Returns, Refunds & Exchanges

Our return and refund practices are outlined in our Return & Refund Policy.

Custom and personalized products generally cannot be returned or exchanged simply because a customer changes their mind, selects the wrong size, or provides incorrect customization information.

If an item arrives damaged, defective, or incorrect, please contact us promptly so we can determine an appropriate resolution.

8. Intellectual Property

All content appearing on the Sunshine Shore & Co. website, including logos, graphics, photographs, product designs, written content, branding, and other materials, is owned by or licensed to Sunshine Shore & Co. unless otherwise stated.

You may not reproduce, modify, distribute, sell, or commercially use our content without prior written permission.

9. Customer-Submitted Content

If you submit photographs, artwork, text, logos, or other content for use in a custom order, you represent that you have the right to provide that material and authorize Sunshine Shore & Co. to use it for the purpose of fulfilling your order.

Customers are responsible for ensuring that submitted content does not violate another person's intellectual property, privacy, or other legal rights.

We reserve the right to refuse custom requests that contain unlawful, offensive, or infringing material.

10. Website Use

You agree to use our website lawfully and responsibly.

You may not use the website to:

Engage in fraudulent activity
Attempt to gain unauthorized access to our systems
Interfere with website functionality
Submit malicious code or harmful material
Misrepresent your identity
Violate applicable laws or regulations

11. Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, analytics services, and other Shopify-supported tools.

Your use of those services may also be subject to the third party's terms and policies.

12. Disclaimer

Our website and products are provided on an "as available" basis. To the extent permitted by applicable law, Sunshine Shore & Co. makes no guarantees that the website will always be available, uninterrupted, or error-free.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Sunshine Shore & Co. will not be liable for indirect, incidental, consequential, or special damages arising from your use of our website or products.

Nothing in these Terms is intended to limit rights or protections that cannot legally be excluded under applicable law.